I began my adventure with Bizom on January 25, 2021, at a time when the world was coping with the problems posed by the COVID-19 epidemic. I had no idea that my professional journey with this organization would be a rollercoaster of doubts, persistence, and strong connections.
My first day ended in an impromptu dinner with the team at Anand Sweets – they were all meeting up in person for the first time since COVID and the lockdowns began.
One key message that remains from my first few months in Bizom is to not worry about the job, whether I was a good fit, and whether I could cut it, and to instead use the time spent worrying about my future on doing the job well.
My first big closure was Tata Consumer Products, on which I worked in Q4 2021. I’d been acting as a pre-sales consultant for some time, as we didn’t have a pre-sales team yet, and trying to build a narrative that got TCPL to buy into Bizom was quite the challenge.
I also needed to gain an appreciation for the functional limitations of our solutions – working with the CCD team on adapting the retailer app as a farmer facing commerce platform for Cargill in Q3 2021 helped me with this, as well as our implementation with ONDC.
I believe being able to develop working relationships with people across the organization, and understanding how SaaS businesses operate, have been key gains during my journey here.
Worry less, do more. Say no by default. Protect your time and go deep into what you’re doing. Have an opinion about the domain you operate in, and argue your case.
A period that now feels surreal and nostalgic as I reminisce about those early days.
The journey in Bizom began with one customer (Fena) as an on-site resource…
When I joined Bizom in 2013, we had just 10 customers, and among them, major clients were Oxyrich, Hector, and ID Fresh.