In 2016, I was working with one of Bizom’s clients as an MIS. There I observed that as a client, we were not using most of the data that is available in Bizom. Considering this situation, I started training all the people at the managerial level on how we can utilize Bizom data to get good insights for our business. I used to interact regularly with the support and sales team of Bizom. Moreover, I used to visit the Bizom office for various meetings. During that time, I really admired the enthusiasm with which people work at Bizom. Fortunately, one day I got an opportunity to be a part of Bizom. As soon as the opportunity presented itself, I immediately grabbed it because of all the admiration that I had for the people here.
At the time of joining, there was a client who wanted a full-time resource to sit in their office to streamline the processes in Bizom. They wanted someone with good FMCG and Bizom knowledge. I was considered to be the right person for this responsibility. Moreover, the added advantage was that the client’s office was very near to my home :P. The role of an FTR came with its own set of challenges because when you are at a client location, you are pretty much answerable for everything on the spot. All these challenges were followed by a great set of learnings that helped me develop so many skills. After my FTR period also, I continued to give them support.
One day I got a call that there is a big escalation from a crucial customer. Due to some reasons, they were not able to go live. I was given the responsibility of handling this situation. I went to the client’s location to find out the gaps and how we can resolve this situation as soon as possible. We figured out a plan, resolve the situation and to everyone’s surprise, we were able to go live within one week. It was a proud moment for me and again the learning that followed was immense.
As my journey continued as a part of the CCD team, one fine day, I was approached if I would be interested to join the QA team. This is the beauty of working with Bizom, you will always have a new opportunity waiting for you so the work is always challenging and it excites you as well. So, I accepted the offer and joined as QA.
After working as a QA for a few years, another opportunity came knocking at my door and this time it was to become a release manager. Currently working as a release manager, now when I look back at my journey in Bizom, it gives me literal goosebumps about how I started and where I am now. The learnings, the bonds, and the amazing memories that I have created with the people here are simply amazing. I am looking forward to many more beautiful episodes ahead in Bizom.
In order to become a hero, first you need to step up and Harsh Jeetendra has been proving this point time and again.
This article is all Jatin describing his journey from being extremely nervous in his first week at Bizom to becoming one of the clients’ favourite trainers.
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